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CRA Direct Deposit

We've made direct deposits from the Canadian Revenue Agency easier, faster, and safer. Enrol today to receive payments you’ve applied for through the federal government more efficiently.


Get your business’ CRA payments faster 

We've launched a new feature within Coast Online® Banking for Small Business to help you enrol for Canada Revenue Agency’s (CRA) direct deposit service. We want to minimize the financial impact of COVID-19 on your business by helping you send your banking information seamlessly to the CRA to get your government benefits quicker.

Direct deposit is a secure electronic transfer of funds deposited straight into your business’ bank account. It replaces the need for paper cheques and visiting our branches to make a deposit. It also saves mailing time. So you can get the help you need to continue operating your business.

If you’re eligible for the Canada Emergency Wage Subsidy (CEWS), we encourage you to sign up for direct deposit as soon as possible to receive your benefit payments on time.

Please note: this is not available on our mobile app


Have questions about direct deposit payments?

Please direct your questions and concerns about direct deposit payments from government programs, such as Canada’s Emergency Wage Subsidy, to canada.ca.

CRA Direct Deposit for business includes payments like:

  • Canada Emergency Wage Subsidy
  • Corporation income tax refund
  • Goods and services tax/harmonized sales tax refund
  • Refund of excise tax or other levies
  • Refund of payroll deductions
Fast

Once you provide consent for your business’ banking information to be shared with the CRA, your direct deposit information will be updated within 48 hours.
Convenient

Take comfort in knowing that your payment amount will always be deposited on time directly in your business’ bank account regardless of bad weather, unforeseen circumstances or postal disruptions.

Secure

Verify that a payment has been received by checking your banking statement on the business account you used to sign up for direct deposit. Plus, direct deposit helps reduce the risk of mail fraud.

Step-by-Step Guide

Businesses using Coast Online Banking for Small Businesses can sign-up here using these simple steps.  Larger businesses using the Coast Online Business Banking platform can sign-up directly through the CRA.

Please note:

  1. If the business requires 2 signatures, the registration requires a second approval before it will be processed
  2. CRA Direct Deposit enrolment is not available for delegates, it must be completed by a signer.
Digital Banking Digital Banking

 
Step 1

Log into Coast Online Banking for Small Business with your username and password

Get started

Step 2

Select ‘Products & Services’ from the menu

Step 3

Click on ‘Enrol for CRA Direct Deposit’

Step 4

Make sure you select the account you want the direct deposit to go into, enter your CRA business number (BN) you would like to register and accept the consent to complete enrolment. If this is for deposits from the Canada Emergency Wage Subsidy program, sign up using your CRA business number (BN) for payroll (RP).

Step 5
When you’re ready, simply hit “Submit”, and that’s it.

 
Step 1

Log into Coast Online Banking for Small Business with your username and password

Get started

Step 2

Select ‘Products & Services’ from the menu

Step 3

Click on ‘Enrol for CRA Direct Deposit’

Step 4

Make sure you select the account you want the direct deposit to go into, enter your CRA business number (BN) you would like to register and accept the consent to complete enrolment. If this is for deposits from the Canada Emergency Wage Subsidy program, sign up using your CRA business number (BN) for payroll (RP).

Step 5
When you’re ready, simply hit “Submit”, and that’s it.

Digital Banking Digital Banking


Are you a larger business using Coast Online Business Banking?

Please visit the CRA’s website to enrol for direct deposit to your Coast Capital business account.
Get started




Are you a larger business using Coast Online Business Banking?

Please visit the CRA’s website to enrol for direct deposit to your Coast Capital business account.
Get started


General direct deposit questions

Direct deposit is a secure electronic transfer of funds deposited directly into your business’ bank account. Direct deposit replaces the need to issue payments by paper cheque and visiting our branches to make a deposit.

Direct deposit allows you to access your money faster. It’s reliable and your payment will always be deposited on time in the account that you select when you sign up for direct deposit.

For those eligible for the Canada Emergency Wage Subsidy (CEWS), we encourage you to sign up for direct deposit for your payroll account (RP) as soon as possible to receive your business payments on time.

To be eligible to enrol, your business must have: 

  • A valid 15-digit business number
  • Payroll account (RP)

Registration is only required once – if you have already registered with the CRA, there is no need to do so again.

Trusts and Non-Residents are ineligible to sign-up via financial institution. They can still sign up for direct deposit directly with CRA through CRA My Business Account or Represent a Client.

To register for My Business Account, you will need to provide personal information such as  your :

  • Social insurance number
  • Date of birth
  • Current postal code or zip code
  • Tax returns from the current and previous year
  • Business number

Once complete, you will gain limited access until you receive and enter your CRA security code.

You will need to enter your 15-digit Business Number (BN) for payroll (RP) and identify the account for the funds to be deposited into.

Log in through your online banking or visit canada.ca/taxes and sign up through My Business Account.

It can take between 24-48 hours for the changes to be reflected in CRA My Business Account, but processing times may vary. CRA will also notify you when important changes are made to your account, such as direct deposit.

For more information please visit the CRA website: Email Notifications from the CRA – Businesses.

You can contact the CRA at 1-800-959-5525.

You can receive business payments such as your corporation income tax refund, goods and services tax/harmonized sales tax refund, refund of payroll deductions.

If you are eligible to receive it, you will also receive your Canada Emergency Wage Subsidy through the Government of Canada as a direct deposit payment to your payroll account (RP).

For a complete list, please visit CRA Direct Deposit Enrolment.

No, the payments are paid in CAD and must be directed to a CAD account.

You can revoke your enrolment by accessing the CRA My Business Account. If you do not have a CRA My Business Account, you can contact the CRA at 1-800-959-5525.

You can confirm that your account has been updated by visiting the CRA website and accessing CRA My Business Account. If you do not have a CRA My Business Account, you can contact the CRA at 1-800-959-5525.

In addition, with account alerts the CRA will also notify you when important changes are made to your account, such as direct deposit. For more information please visit the CRA website: Email Notifications from the CRA – Businesses.

You can attempt to enrol again in direct deposit with your financial institution or via the CRA My Business Account.

Signing up for direct deposit will help ensure your payments are delivered more quickly. If your payroll account (RP) is signed up for direct deposit, you should receive your government benefits like the Canada Emergency Wage Subsidy payment within 3-5 business days.

At the end of the enrolment process, you’ll be given a reference number to confirm that your information has been shared with the Canada Revenue Agency. You can also verify that your profile was updated by visiting the CRA My Business Account two business days after enrolling.


Canada Emergency Wage
Subsidy questions

Eligible employers will be able to apply in CRA My Business Account or through the CRA’s web-based application.

IMPORTANT: When signing up for the CEWS, be sure to use the same legal business name that is used in filing the business’ taxes.  Used to cross-reference applications, if the name on the application does not match the tax information, it may be delayed or rejected.

If you are expecting to receive your Canada Emergency Wage Subsidy payment through direct deposit and have not received a payment within 10 days of submitting your application, you can contact the CRA at 1-800-959-5525.  Please note that if you have CRA My Business Account, you can monitor your account to check for your CEWS payment.

No, this sign up is only for choosing your method of receiving your CEWS payment.

For questions and information on how to apply for the CEWS, please visit the Government of Canada’s website.

No. You do not need to sign up again. The Canada Revenue Agency will use the account information that you have already provided for your direct deposit payments.

The most recent enrolment you complete will become the account on file with the Canada Revenue Agency. Direct deposits for CEWS payments will only be made into one payroll account (RP), at one financial institution.

The deposits will show as being made by ‘CANADA’. The description on your statement will read Federal Payment FED.

Yes, by following the sign up process again and selecting a different account. The last account information you provide will be used for your direct deposit for your business. You can also update your bank account information for your business via the CRA My Business Account.

Please visit canada.ca/taxes and log in to your CRA My Business Account and verify your banking details. If you don’t have an account, you can create one through the CRA. To change the account you receive a payment in, follow the sign up process and select the account you’d like to have deposits made to. The most recent payroll account (RP) submitted will be used for CEWS direct deposit.

The CRA can still issue cheques for CRA business payments. For any questions related to your Canada Emergency Wage Subsidy payments, please contact the CRA directly at 1-800-959-5525.

If you are calling for Canada Emergency Wage Subsidy (CEWS) information or to speak with an agent about CEWS eligibility requirements, calculating the CEWS, or how to apply, call the dedicated CEWS number: 1-833-966-2099.

If you are calling for account-specific information such as My Business Account access, payment requirements, or GST and corporate income tax filing information, call the CRA’s Business Enquiries line: 1-800-959-5525.

Get your business’ CRA benefits faster
Call us at 1.888.517.7000 (option 3) - Mon-Sat, 8am-8pm; Sun, 9am-5:30pm.
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