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Getting Started

We’ll walk you through how to create your username, password and set your contact information where you receive security verification codes that we’ll use to confirm your ID when performing certain actions. Have your PAN (last 8 digits of your debit card) and PAC (personal access code) handy and we’ll walk you through the rest.

 

 

Get started with digital banking

1. Get started
On a mobile device? Download our app.
Google Play App Store
On a computer? Open the sign in page.
2. Sign in

Enter the last 8 digits of your debit card as your username and 7 digit PAC as your password

3 . Create your username and password

Enter a unique username and create a password that fits the requirements on screen. Never share your password with anyone.

4. Register your contact information
Enter and validate your primary mobile number and email address. This is how we’ll send you security codes to confirm your identity when performing certain actions.
5. Validate your contact information
After selecting Validate, you'll receive a code via mobile text message or email. Enter it into the field.
If you don't see an email in your inbox, make sure to check your junk folder.
6. Confirm details
Review your details, select Confirm and you’re all set! Use your new username and password to sign in moving forward.

Coast Capital wins the 2024 Surviscor, Best Credit Union for Mobile Experience Award.

We’re proud to be named Best Credit Union for Mobile Experience in Surviscor's 2024 Mobile Banking Experience Review. With our continued investments in our member experience, it’s an honour to be recognized for our best-in-class mobile banking experience.

Coast Capital wins the 2024 Surviscor, Best Credit Union for Mobile Experience Award.

We’re proud to be named Best Credit Union for Mobile Experience in Surviscor's 2024 Mobile Banking Experience Review. With our continued investments in our member experience, it’s an honour to be recognized for our best-in-class mobile banking experience.

Have more questions?
Call us at 1.888.517.7000 Mon-Sat, 8am-8pm; Sun, 9am-5:30pm.