Help & Support
Have a lost or stolen card?
Can't find your Coast Capital Savings debit card? Has your credit card suddenly gone missing? Have you noticed unauthorized activity on your card? Don't panic.
Debit Card
To report a lost debit card or any unauthorized account activity:
Call us at 1.888.517.7000 Mon-Sat, 8am-8pm; Sun, 9am-5:30pm.
If you're calling after hours, choose the second menu option: "For lost or stolen debit cards, press 2."
Coast Capital credit cards* issued by Collabria
To report a lost or stolen credit card, or unauthorized transaction on your credit card:
Canada and US Call 1.833.906.9650, International Collect Call 1.647.252.9650
Help is available 24-hours a day, 7-days a week, including holidays.
Need more help? Give us a shout.
Call us at 1.888.517.7000 Mon-Sat, 8am-8pm; Sun, 9am-5:30pm.
* ®The Collabria Mastercard is issued by Collabria Financial Services Inc. pursuant to a license from Mastercard International Incorporated. Mastercard, World Elite and the circles design are registered trademarks of Mastercard International Incorporated.