Frequently Asked Questions
Coast Capital Savings has partnered with Journey Capital to help provide our members with access to short-term, unsecured loans. Below are some of the most frequently asked questions about their lending process. For more information, give us a shout or contact Journey Capital directly at 1.855.216.1333.
A. Journey Capital (formerly OnDeck Canada) is a leading online small business lender dedicated to changing the way small business owners access capital. Since 2007, Journey Capital has delivered over $11 Billion to small businesses like yours across the U.S. and Canada.
A. Journey Capital’s simple application can be finished in minutes either online or by phone. You can get a decision in as fast as 1 business day.
A. If qualified, your business can be funded in as fast as 1 business day from the time you are approved.
A. Journey Capital works with businesses in over 700 industries ranging from physicians and restaurants to repair shops and retailers. Businesses must have been in business for at least 1 year and have at least $100,000 annual revenue to be eligible for an Journey Capital loan.
A. No, Journey Capital always does a soft inquiry when you apply for financing which does not impact your credit score. A hard inquiry is completed only prior to funding, which can temporarily affect your credit score.
A. While we believe your company is a great fit for a Journey Capital loan, this is not a guaranteed offer of credit and you will need to complete an application.
A. While many lenders solely focus on personal credit scores and available collateral, Journey Capital also focuses on additional data such as cash flow when analyzing your business. This means Journey Capital can approve many businesses that may have trouble getting financing elsewhere.
A. You can reach Journey Capital’s loan specialists Monday to Friday from 8am to 8pm ET at 1.855.216.1333.
A. While you may find lower rates elsewhere, Journey Capital’s application and funding process can’t be beat in ease and speed. Journey Capital’s rates are competitive and customer service is world-class.
A. Once you receive your funds, you’ll receive an email link to activate your Journey Capital loan account within 24 hours. If you need assistance, contact Journey Capital's Customer Service team at 1.855.216.1333 and they can help you get set up in minutes.
Apply online in just minutes
Call Journey Capital directly at 1.855.216.1333