Protect your identity and financial well-being with ID Assist®.
How ID Assist protects your identity.
ID Assist sweeps the internet to retrieve your data securely by monitoring credit reports, social media, underground websites, public records, and more.
Comprehensive Monitoring
ID Assist helps detect suspicious activity early and alerts you promptly if your financial or personal information is compromised.
Identity Restoration Support
Get guided assistance from dedicated experts at ID Assist who help restore identity and resolve any issues arising from identity theft.
How to sign up for ID Assist.
You can get free access to ID Assist by opening a Coast Capital Unlimited or Elevate Chequing Account. Or, you can explore our paid ID Assist plans.
- Value of $96/year
- 24/7 dark web monitoring
- ID restoration services and guided advice
- Security alerts for suspicious activity
- $8.50/month or less‡
- Unlimited day-to-day transactions†, including free Interac e-Transfers
- One free book of 25 single Canadian cheques per year
- Free paper or e-Statements
- Plus, ID Assist® 24/7 online identity theft protection monitoring for no extra charge (Value $96/year)
- Click here for service fee
† Transactions include cheques drawn on the account, Coast Capital® and THE EXCHANGE® Network ATM withdrawals, Interac Direct Payment, pre-authorized payments, bill payments, transfers (between Coast Capital accounts), and withdrawals (in-branch/self serve). Deposits and electronic transfers (between Coast Capital accounts) performed via Coast Capital ® ATM, Coast-by-Phone®, and Coast Capital digital banking are free & unlimited.
‡ Pay $0/month if you:
- are 25 years of age or younger;
- are 59 years of age or older; or
- maintain a minimum $4,000 daily balance at all times throughout the calendar month.
Or pay $3.50/month when you set up and deposit monthly payroll or another eligible direct deposit into the account. Eligible transaction codes include the following; Payroll: 200-207; Pension: 230-233, 310-312, 315-316; Govt Payment: 313, 318, 600-607; Gig Payroll: 450
- Value of $156/year
- 24/7 dark web monitoring
- ID restoration services and guided advice
- Security alerts for suspicious activity
- Password manager to help you keep your login info safe, secure and accessible from any of your devices
- $16.95/month or less†
- Premium banking benefits like free Interac e-Transfers, more included ATM transactions, credit card rebates and more
- Plus, free access to Coursera’s 11,000+ online courses and professional certificates (Value $538/year)‡
- And ID Assist® 24/7 online identity theft protection monitoring with password manager (Value $156/year)
- Click here for service fee
If you are opening multiple Elevate accounts online, please make sure you give us a call at 1.888.517.7000 to give us a separate unique email address so we know where to send your additional Coursera license.
† Pay $8.50/month if you:
- are 25 years of age or younger;
- are 59 years of age or older; or
- maintain a minimum $4,000 daily balance at all times throughout the calendar month.
Or pay $11.95/month when you set up and deposit monthly payroll or another eligible direct deposit into the account. Eligible transaction codes include the following; Payroll: 200-207; Pension: 230-233, 310-312, 315-316; Govt Payment: 313, 318, 600-607; Gig Payroll: 450
‡ Coursera is an online learning platform offering multiple continuing education opportunities from leading universities and institutions. The products offered by Coursera can, but do not guarantee to, help users advance, relaunch, or improve their earning potential in their careers. As a bonus on their Coast Capital Elevate Chequing Account, a primary account holder will receive one (1) free Coursera for Business license for the account holder’s personal use. This license will be associated with the primary account holder’s email address on Coast Capital’s records. Only one (1) license can be associated with an email address to open a Coursera account, and if a primary account holder opens two (2) or more Coast Capital Elevate Chequing Accounts, the primary account holder must provide a unique email for each Account in order to receive one (1) bonus license per each opened Account. A license will be valid for the period the primary account holder maintains a Coast Capital Elevate Chequing Account in good standing. A license has a monetary value of CAD 538 per year or a monthly monetary value of CAD 79 as of January 1, 2024. No substitutions will be allowed. Coast Capital may allow, at its sole discretion, transfers of a license to another individual as decided by the primary account holder. The license may be subject to content, course, and program exclusions or limitations at the sole discretion of Coursera. The use of the license will be exclusively subject to Coursera’s terms, conditions, and policies. Details regarding Coursera’s products, terms, conditions, and policies can be found at https://www.coursera.org/
Looking to get ID Assist without a chequing account?
Choose from paid plans with different levels of ID and credit monitoring, ID restoration support and more.
Plus, get a 30 day free trial when you sign up for ID Assist for the first time.
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Have a chequing account already?
Activate your ID Assist protection today.
If you've opened a Coast Capital Unlimited or Elevate Chequing Account, please follow the steps below to start using ID Assist.
Step 1: Get your access code
Check your inbox for an email from Coast Capital with your unique ID Assist access code.
Step 2: Register for ID Assist.
Set up your account on the ID Assist website at ccs.idassist.com using your one-time unique code. If you wish to have another account holder use the free access, give them the code to register with.
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Step 3: Use ID Assist.
Take advantage of your ID Assist benefits by reviewing the 24/7 monitoring results and actioning alerts as needed.
Frequently asked questions.
We’re happy to help you with your ID Assist access code. Please contact us by phone at at 1.888.517.7000.
Our partners at Sigma Loyalty Group are happy to help you. Please call 1.877.902.5295 or send an email to
customerservice@idassist.com.
Still have questions?
Give the ID Assist team at Sigma Loyalty Group a call at 1-877-902-5295 from 9am-5pm EST.
Coast Capital Savings Federal Credit Union is a member of the Canada Deposit Insurance Corporation (CDIC). More CDIC information
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Only deposits payable in Canada are eligible to be insured under the Canada Deposit Insurance Corporation Act.
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