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West Vancouver branch closure

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Effective end-of-day Friday, September 10, 2021, Coast Capital's West Vancouver location will be closing to amalgamate with our North Vancouver branch located at #140 - 845 Marine Drive, North Vancouver. We will continue to serve members from our North Vancouver branch, our other locations and through our extensive range of online, phone and mobile services.

More details available

To learn how the West Vancouver closure may affect you, ask us for a copy of the letter sent to members in April and the West Vancouver factsheet.

Participate in the virtual town hall

We will be hosting a virtual town hall on Wednesday, May 26 (6pm – 7pm PST) through Zoom (accessible by phone or computer). At the town hall we will share a presentation on the details behind this decision and how we are assisting members with the transition. This will be followed by an open forum where we will answer any questions you may have.

Virtual town hall instructions

To participate in the virtual town hall call in or log into Zoom just before 6 pm through one of the following options:

From your computer

Please note your computer must be equipped with a microphone or headset if you wish to talk to us during the town hall

  • Open Web Browser. (Note: Zoom is not supported by Internet Explorer)
  • Go to the link https://zoom.us/wc/join/94342778205?pwd=&tk
  • Enter your Name, and check the “I am not a robot” tick box
  • If prompted, follow instructions for security verification and click “Verify”
  • Click “Join”
  • When prompted - Select ‘Audio from Computer’ or ‘Computer Audio’ rather than ‘Join via Cellphone’. This will start the audio for the call.

From your telephone landline or mobile device dial:

  • +1 778 907 2071 (Local Vancouver)
  • +1 647 558 0588 (Metro Toronto)
  • Enter the meeting ID number 943 4277 8205 when prompted using your dial pad.

Helpful keypad commands:

  • *9 - Ask a Question
  • *6 - Mute/unmute your own line

Please note that you will be automatically placed on mute while you are waiting for the call to start.

We’re here to help.

If you cannot make the town hall and would like to speak to someone call our Advice Centre at 1.888.517.7000 (toll-free): Mon-Sat, 8 am – 8 pm; Sun, 9am – 5:30 pm